Summary
In this episode we hear from Ross' dad! You don't want to miss this conversation featuring former Vectren CEO Carl Chapman discussing how decades in the energy industry shaped his view of leadership, service, and faith. From navigating environmental challenges to investing in community partnerships and employee well-being, Carl offers thoughtful insights on balancing business priorities with a deeper sense of purpose, and reminds us that it's not that complicated to choose to "do the right thing" at any level of your leadership.
Highlights
4 C's of Success:
- Colleagues
- Customers
- Community
- Capital
On Community Impact
"That's true today. Customers, many of them, have a difficult time paying their utility bill. And that's something that you have to focus on. We can't just ignore that reality. And so what we saw was a couple of things. One was we thought that we would be able to help our communities. And maybe beyond what the typical business even sees, the utility business is heavily impacted by how strong their community is because of the customers there... So we felt strongly that this not only was the right thing to do, but was also the right business issue because we really could go in and help our communities. That meant we might have conservation programs and efficiency programs for our customers."
